IE School of Human Sciences and Technology

Master in Customer Experience & Innovation

IE School of Human Sciences and Technology

Máster
Presencial
10 Meses
  • Madrid
consultar precio

Master in Customer Experience & Innovation

Descripción

Conceive, develop and implement innovative products, services and experiences with a human-centered, design thinking focus at each step of the journey.



Professional outlook:

Chief Customer Officer and Chief Experience Officer are rapidly rising C-suite positions. As of 2014, nearly a quarter of Fortune 100 companies and 10% of Fortune 500 companies had appointed CCOs, or some version thereof (CCOcouncil.org, 2016). Furthermore, In a 2016 survey, 90 percent of senior executive respondents confirmed that CX is one of the CEO's  top three priorities (McKinsey, 2016)

Destinatarios

Profile:

Recent graduates and professionals (Professional experience is reviewed on a case by case basis).

Idiomas en los que se imparte

English.

Duración

Start date: October.

Lugar donde se imparte el curso

Madrid

Sí, me interesa

conocer todos los detalles, precios, becas, fechas y plazas disponibles

Master in Customer Experience & Innovation